IT Infrastructure Transformation

IT Service Management

Efficient data flow in IT systems is the foundation of a successful business. We design and integrate solutions that accelerate work processes and minimize points of failure to secure permanent data flow. In doing this, we keep technical and organizational parameters as well as business and management considerations in mind.

Our consultants work with well-recognized process models of IT-Service Management processes (for example ITIL and Cobit). They structure your IT-Systems with transparent methods and analysis technologies reflecting infrastructural, organizational, and management aspects. Key considerations are providing best possible process- and cost transparency allowing a complete overview at any time and enabling the quick, flexible implementation of organizational measures when they become necessary.

Our Services

• Extensive consulting covering the areas of: service strategy, service design and service transition (under the terms of ITIL v3)
• Compilation of service catalogues specifying services with calculable quantities
• Design and implementation of Service Level Agreements
• Optimizaton of the IT infrastructure (networks, datacenters, etc.)
• Improving support processes

Software Asset Management

Software Asset Management (SAM) is increasingly important in today’s market. The number of software licence models and individual agreements require a complex administration resulting in the need for experts. We help establish processes for the effective management of your assets by supporting the entire lifecycle of your software: from improving purchase conditions to allocation and maintenance to retiring the software. Our methods provide you with legal security, transparency, and cost savings. Our consultants support you thorough all phases in the implementation of your Software Asset Management.

Our Services

• License-Compliance-Check
  Support in creating technical and commercial inventories, editing, analysis and assessment of the hard- and software inventory, development of a licence balance supported by producer audits and certification
• SAM optimised evaluation
  As-is-analysis of existing organizational structures and business processes, evaluation of the SAM optimization model, analysis of optimization potentials, creation of a new to-be-concept including the definition of processes, guidelines, roles, and the implementation of defined processes
• Tools and Training
  Neutral consulting concerning the selection of appropriate Inventory- and Software Asset Management Tools, training for licence managers and employees on product licensing and volume licensing programs

IT-Investment Management

Companies today are increasingly internationally active and share networks with partners and service providers. This creates increasing demands on the IT infrastructures that support the businesses. New concepts, such as the expansion of network-structures or the hosting of the business applications, need to show economic efficiency apart from technical considerations.

Are you planning a larger investment or are you having trouble meeting budget goals within project management scenarios?

This is where our services start. As a neutral consultant we examine your project from the outside. We consider the IT strategy of your company while always keeping an eye on business requirements. An exact analysis of your IT infrastructure for the optimal definition and dimensioning of your planned investment provides you with lasting advantages in operating and using your IT systems.

Our Services

• Investment analysis
  inventory and evaluation of all relevant assets and services concerning your investment
• analyzing and optimization of cost structures, creation of an investment plan, time and budget compliance reviews of already running or future IT-Infrastructure projects
• budget definition for new IT-Infrastructure projects
• Project Management for national or international IT Infrastructure projects